Shipping & Delivery

At Kiki & Klo ✨

We know you want your glow fast, so we work hard to pack and ship your orders quickly while keeping everything safe and secure.

Order Processing ⏳

All orders are dispatched within 2–3 business days from our Perth HQ.

You’ll get an email with tracking details once your order has shipped.

During launches, sales, or peak periods, processing may take a little longer, but we’ll always keep you in the loop.

Shipping Options 📦

Within Australia 🇦🇺

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days (prioritised so you get your glow-up ASAP)
Delivery times follow Australia Post guidelines and can vary by location.

International Shipping 🌍
Yes! We ship worldwide! ✈️

New Zealand: 5–10 business days

USA & Canada: 7–15 business days

UK & Europe: 7–15 business days

Asia Pacific: 5–12 business days

Rest of World: 10–20 business days

Notes: Delivery times vary depending on local postal services and customs. Taxes, duties, or import fees (if applicable) are the customer’s responsibility. Tracking is included with all international orders.

Order Tracking 🔍

You’ll receive a tracking link via email once your order is on the way.

Can’t find it? Check your spam/junk folder,  they love hiding there.

You can also track directly through Australia Post or your local courier using the number provided.

Shipping Costs 💌

Rates (domestic + international) are calculated at checkout based on your location and delivery method.

Express options will always be clearly labelled if you want the fastest service.

Delivery Issues ❗

If your order hasn’t arrived in the expected timeframe:

1. Double-check your tracking details.

2. Contact the carrier for updates.

3. Still stuck? Email support@kikiandklo.com.au and we’ll sort it out.